Privacy policy

Before communicating any type of personal data to us, we invite you to carefully read this privacy policy.

This privacy policy is intended for:

  • The website www.innfoods.eu

but not for other external websites that may be consulted by the user via links.

This information is provided pursuant to art. 13 EU Regulation no. 2016/679 (hereinafter, “GDPR”) to users who interact with the website.

The Data Controller of data relating to identified or identifiable persons who have consulted the website www.innfoods.eu is Innfoods srl with registered office in Via Borgona 2, MIlano (MI), Italy. He can be contacted at info@innfoods.eu.

1) Lawfulness of processing

The processing of personal data occurs on the basis of the principle of lawfulness of the consent expressed by the interested party for one or more specific purposes. (ref. Art. 6 paragraph a) of the GDPR).

2) Purpose of processing

Personal data voluntarily provided will be processed for the following purposes:

  • Responding to a request for assistance or information

3) Type of Data Processed and Methods of Collection

Browsing data – log file

Access to the Site can occur without the user being asked to provide any personal data. The computer systems and applications dedicated to the operation of this website detect, during their normal operation, some data (the transmission of which is implicit in the use of Internet communication protocols) not associated with directly identifiable users. The data collected includes the IP addresses of users who connect to the site, the URI (Uniform Resource Identifier) ​​addresses of the requested resources, the time of the request and the numeric code indicating the status of the response given by the server (successful, error, etc.).

This data is processed for the time strictly necessary in accordance with the law in force and could be used to ascertain responsibility in the event of hypothetical computer crimes against the site.

Data provided voluntarily by the user

The voluntary and explicit sending of e-mails to the addresses indicated in the different access channels of this site entails the subsequent acquisition of the address and data of the sender/user, necessary to respond to the requests produced and/or provide the requested service.
It is ensured, however, that such processing will be based on the principles of correctness, lawfulness and transparency and protection of confidentiality as indicated in the GDPR.

Specific functions and services

Google fonts

Google Fonts is a service that allows you to upload fonts to improve the appearance of the site through the use of style sheets. The service is managed by Google Inc. The use of Google Fonts does not require authentication.
Personal Data collected: Cookies.
Place of processing: United States – Privacy Policy ; Ireland – Privacy Policy.
Subject adhering to the Privacy Shield.

Google ReCaptcha

Google ReCaptcha is a free service offered by Google to block spam from contact forms on the website. Personal Data collected: Cookies. Place of processing: United States – Privacy Policy ; Ireland – Privacy Policy. Subject adhering to the Privacy Shield.

Optional Provision of Data

Apart from what is specified for navigation data, the provision of personal data by the interested party, for the purposes described in the previous paragraph is to be considered optional. Failure to provide them may make it impossible to use certain services provided by the site.

Methods of Data Processing

Personal data are processed with automated tools for the time strictly necessary to achieve the purposes for which they are collected in compliance with the principles of lawfulness, purpose limitation and data minimization, pursuant to art. 5 of the GDPR and in compliance with the mandatory times prescribed by law. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.

Communication and/or Dissemination of Data

Your personal data, subject to processing, will not be disclosed but may be communicated to companies contractually linked to Innfoods srl, in accordance with and within the limits of the GDPR.
Personal data may be communicated to third parties belonging to the following categories:

  • subjects that provide services for the management of the information system used by Innfoods srl and telecommunications networks (including email);
  • studios or companies in the context of assistance and consultancy relationships;
    competent authorities for compliance with legal obligations and/or provisions of public bodies, upon request;
  • subjects that provide services for the performance of shipping services (for example express couriers).

Subjects belonging to the aforementioned categories perform the function of Data Processor, or operate in complete autonomy as separate Data Controllers. The list of data processors is constantly updated and available at the headquarters of Innfoods srl. Any further communication or dissemination will only take place with your explicit consent.

Data retention

The retention period for the data collected with the contact request form is strictly limited to the time necessary to follow up on the need that the user is expressing with his request and in any case not exceeding 6 months from the last expression of interest by the user.
The data collected through the order form necessary to make a purchase on the Site will be retained for the period necessary to carry out the requested service. However, such data may be retained for a longer period to comply with legal obligations and to be able to make them available to the competent authorities.

Rights of the Interested Parties

The “interested parties”, i.e. the natural persons, legal persons, entities or associations to whom the data refers, have the right, at any time, to obtain confirmation of the existence or otherwise of the same data and to know its content and origin, verify its accuracy or request its integration or updating, or rectification pursuant to EU Regulation 2016/679: Articles 15, 16, 17, 18, 19, 20, 21, 22 – Rights of the Interested Party. Pursuant to the same articles, the interested parties also have the right to request the cancellation, transformation into anonymous form or blocking of data concerning them, processed in violation of the law, as well as to oppose in any case, for legitimate reasons, their processing.
Any communications can be forwarded to the email address: info@innfoods.eu.

  • Right of rectification: contact us directly to have your data modified or rectified.
  • Right to erasure: send us a request to erase all data concerning you and we will process your request within 30 days.
  • Right to portability: if you request it, we will export your data so that it can be transferred to third parties.
  • Right to object: you can unsubscribe at any time from all specific uses we make of your data.
  • Right of access: we are transparent about the data we collect and how we use it. You can contact us at any time to access the information we hold and request that it be modified.
  • Right to restriction: you can ask us to suspend the processing of your data, if there are legitimate reasons.

4) Company information

Innfoods – Via Borgona 2, MIlano (MI), Italy.

VAT: 13483710961